At MasTec Advanced Technologies, technicians play a pivotal role in providing and installing cutting-edge home technologies, including satellite dishes, home security, and smart home automation. Technicians serve as trusted experts, ensuring customers receive top-notch service and solutions tailored to their needs.
Responsibilities:
Interact with customers, recommending and installing the best technologies to meet their requirements.
Set up and configure home technologies correctly and efficiently.
Stay updated on the latest technologies and continuously expand knowledge base.
Perform tasks independently and multitask effectively.
Uphold high standards of customer service and professionalism.
Qualifications:
Dedication to customer service and a proactive approach to problem-solving.
Willingness to learn and adapt to evolving technologies.
Ability to work independently and handle multiple tasks simultaneously.
Capability to recommend optimal solutions based on customer needs.
Commitment to ongoing learning of relevant new technologies.
Physical ability to climb ladders, lift 60-80 pounds, and perform various physical tasks.
Benefits:
Competitive wages with performance-based compensation and incentives.
Paid training covering safety, customer service, technology, products, and sales techniques.
Discounts on DIRECTV services.
Provision of high-quality tools, uniform, work van, and gas card.
Options for medical, dental, and vision benefits.
401(k) with company match.
Employee stock purchase plan.
Paid time off.
Highly independent work environment.
Clear promotion path to Field Technician Supervisor and Site Manager.
Opportunity to earn $22 an hour or more.
Company Overview:
MasTec Advanced Technologies is a leader in last-mile fulfillment services, specializing in the deployment and installation of technology and devices.