Multicultural Outreach Coordinator at CITY OF MEMPHIS in Memphis, Tennessee

Job Description:

ESSENTIAL JOB FUNCTIONS:  Works under the general direction of the Community Affairs Special Assistant to the Mayor to serve as a liaison
between city government and the community. Oversees the city's Certified Neighborhood Leaders Training program in which community leaders, and aspiring leaders, can understand the services and support city government provides. Acts as a lead mentor in the city's Opportunity Youth program (OY) for youth and young adults. Creates collaborative programs pertaining to multicultural organizations and help to resolve issues impacting multicultural communities. Monitors active neighborhood association list to determine neighborhoods that do not have associations or have an in-active” status. Coordinates efforts and provides cultural heritage celebrations and educational programs and retreats such as Diversity and Social Justice Retreat, 
Women's history month, LGBTQ and other religious awareness programs. Solicits presentations from City of Memphis divisions tailored towards those community citizens looking to start a neighborhood association.Develops collaborative relationships to ensure the involvement of community partners to enhance the understanding of diversity and multicultural competence among all citizens. Coordinates program workshops for those associations that are existing and ongoing. Conducts research projects such as surveys, petitions, and focus groups in order to gather concerns and interests. Collaborates with OY facilitator and case manager to determine the best course of action in recruiting, retaining and inspiring participants of the OY program. Mentors participants during the OY sessions to determine goals, needs, and barriers.Assists in other functions of community events and volunteer efforts to include Memphis in May, Veteran’s Dayluncheon, Thanksgiving baskets, Feed the Homeless, Toy Drive, Prayer Breakfast. Attends events, meetings, 
and programs that are relevant to multicultural affairs by driving to various facilities throughout the city. Assists in various other office clerical responsibilities to include ordering supplies and maintaining office invoices.

OTHER FUNCTIONS:
1. Performs analysis work on various special projects as requested by management.
2. Performs additional functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS:  Must be able to communicate clearly both verbally and in writing. 
Requires ability to operate general office equipment such as a computer and a telephone. Requires the ability to 
operate an automobile.

TYPICAL WORKING CONDITIONS:  Work is performed in an office environment which involves contact with 
the staff and management. Requires travel between building sites, offices, and other locations.

MINIMUM QUALIFICATIONS: Bachelor's degree in Public or Business Administration, or related field and 
five (5) years’ experience with three (3) of the years in a supervisory capacity; or any combination of experience 
and training which enables one to perform the essential job functions is preferred. Must possess and maintain a 
valid driver’s license as a condition of continued employment. Working experience with Microsoft Office
preferred. Working experience in facilitating programs or special projects dealing with multicultural affairs
preferred. 

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov

 

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