Senior Field Representative, Services Support SCA at ManpowerGroup in Albuquerque, New Mexico

Job Description:

Join Ricoh's passionate team dedicated to delivering innovative solutions and technologies that drive business success. We are seeking talented individuals to contribute to our high-performance culture of excellence. As a Senior Field Representative, you'll play a vital role in connecting people and technology, creating outstanding customer experiences, and delivering innovation for businesses worldwide.

Responsibilities:

• Utilize high-level technical skills to service and repair assigned equipment.
• Achieve productivity goals and drive revenue opportunities.
• Provide excellent customer service, including follow-up to ensure issue closure.
• Read and comprehend technical information from manuals and publications.
• Maintain strong interpersonal and communication skills.

Pay: Competitive salary with benefits package including medical, dental, life, and disability insurance, Retirement Savings Plan (401K), Health Savings Account (HSA), Flexible Spending Account (FSA) investments, paid vacation time, and paid holidays.

Qualifications:

• Completion of technical school and 3+ years of related experience.
• Industry Certification.
• Valid State driver's license and auto insurance.
• Expert knowledge of assigned equipment.
• Strong interpersonal and verbal communication skills.
• Ability to read and comprehend technical information.

About Ricoh: 

Ricoh is an integrated solutions provider and partner that empowers digital workplaces, enabling individuals to work smarter from any location. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

Location: Albuquerque, New Mexico.