Pool and Beach Activities Coordinator - Caribe Hilton at Hilton Global in San Juan, Puerto Rico

Job Description:

The iconic Caribe Hilton is looking for their nextPool and Beach Activities Coordinatorto join their Recreation team.

The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.

Shift Pattern: Full Availability

Pay Rate: $11.75 per hour - final offer based on experience

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As an Activities Coordinator, you are responsible for coordinating, promoting and facilitating beach, pool & club membership activities and programs in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinate, promote and facilitate all activities and programs for the beach & pool area
• Perform receptionist duties including, but not limited to, answering telephones, taking and relaying messages, processing and recording financial transactions, scheduling appointments and stocking and maintaining supplies, as needed
• Responsible for the area and that the services provided to guests are in a safe, efficient and cost effective manner. Monitor entire cleaning operations for the cleanliness of the beach and pool area.
• Ensure proper procedure of guests and club member's beach and pool access, including wristbands, towels and accommodation, recording guest's last name, room and guest count. Communicate required assistance from beach & pool staff.
• Responsible to interact with the Hotel's guests, visitors and team members, in order to deal with their needs and any other situation that may arise, always working towards the hotel's best interest.
• Conduct guest activities in the areas. Give support to the coordination, organization and development of any special activity offered to the Club Members.
• Maintain cleanliness of work area in accordance with federal, state, local and company standards
• Assist in monitoring facility use to ensure guest safety
• Perform generalduties, as needed

What are we looking for?

An Activities Coordinator serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School Graduate or equivalent required
• Must maintain a neat, clean and well-groomed appearance
• Bilingual: English & Spanish
• Computer knowledge
• Schedule flexibility

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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