Senior Clinical Specialist at Medtronic in San Juan, Puerto Rico

Job Description:

Careers that Change Lives

A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

A Day in the Life

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.

Responsibilities may include the following and other duties may be assigned.

• Supports implants of all Cardiac Rhythm products post sign-off
• Provides on-call support as needed on evenings and weekends post sign-off
• Provide troubleshooting support as requested
• Provides additional inventory support to meet customer needs
• Maintains software on programmers throughout the district as directed
• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
• Partners with sales representative to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic products and solutions offer value to the customer
• Identifies customer needs and opportunities and provides feedback to Sales Representative to support sales objectives
• Stays up to date on new products, solutions and patient management offerings

Must Have: Minimum Requirements

Bachelor's degree in engineering or biomedical life sciences

• Minimum 4 years of work experience with Cardiac Rhythm products, Cath Lab setting, or sales or service in a cardiac device company
• Ability to meet vendor credentialing requirements.
• Excellent customer service skills
• Excellent interpersonal, written and verbal communication skills.
• Ability to coordinate, participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadline.
• Strong work ethic in accomplishing objectives of the position
• Expertise with Microsoft tools
• Proficiency in English

• Experience in healthcare or medical devices industry
• Experience with Cardiac Rhythm products
• Ability and willingness for new learning

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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