Posted in General Business 14 days ago.
Type: Full-Time
Position Title: Customer Support Specialist - Scholastic Student Division
Location: 4719 W. 62nd St, Indianapolis, IN 46268
Compensation: $18.00 per hour
Schedule: Monday-Friday 8:00am-5:00pm; overtime required during peak season (March-May).
Your Opportunity:
The Herff Jones Customer Service team is looking for a Customer Support Specialist to join our team in Indianapolis, IN.
This is a fulltime position with benefit eligibility including, medical, dental, vision, life, 401(k), paid time off, and additional voluntary benefits.
Typical working hours are Monday through Friday 8am - 5:00pm. Saturday or Sunday hours maybe needed or required during peak season.
Here's How You'll Make an Impact:
The Customer Support Specialist is an important part of the team that supports high schools and other customers (students and parents). You would be responsible for providing exceptional customer service to both internal and external customers by answering and providing information, via phone, email and chat. A strong focus on providing exceptional customer service and a balance of priorities will be key to operating successfully in the role. If you are a champion for customer service, we want you!
What You'll Be Doing On A Daily Basis:
What We Want You to Accomplish:
First 30 Days:
What You'll Bring to the Table:
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com .
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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