TriOptus is a leading IT Solutions provider to various Fortune 500 companies with competency in providing talent solutions to Banking & Financial Clients. We are headquartered at Clarksburg, Maryland with operations across US, Canada, UK, Australia, India and Philippines.
Website: http://www.trioptus.com
Job Description: • Independently manage complex AR portfolios through collaboration with Customers, Customer Service, Sales/ Commercial team and other business areas for timely resolution. • Request timely payment from assigned portfolio of accounts on invoices. • Process timely refunds and adjustments, as needed, following departmental approval guidelines. • Manage all matters related to invoice management including but not limited to invoicing, customer calls on past dues and escalations. • Actively participate and prepare for meetings with internal stakeholders to ensure AR issues are reviewed and addressed. • Coordinate meetings with external Customers to ensure AR issues are reviewed and addressed. • Work closely with the Credit Manager on customer behavior and risk. • Provide account summaries, action items and communicate [written and oral] account status to executive leadership. • Generate, review and track statuses in the Aging Report and Open Transactions reports to ensure all line items are addressed and closed within predefined timeframes. • Support the critical month-end financial close process and provide timely responses to all Revenue and GL Department inquiries. • Utilize advanced skills in Excel to accumulate, organize and report on AR trends, closing periods and customer summaries. • Support FRA Operations in designing reports to monitor financial results and compliance (DSO, DDO, % past due, KPIs, compliance cockpits) • Participate in Continuous Improvement activities to improve daily processes. • Ensure relevant NFCM controls are met. • Additional tasks as designated by the AR Manager
Education:
Bachelor's degree or 4 years of experience, or Associate's degree and 2 years of experience in accounting, finance, other relevant field or equivalent experience
Experience: • 3-5 years of experience in Accounts Receivable (exposure and expertise in invoice collections and refunds). • Excellent research, problem solving and time management skills. • High level of accuracy, efficiency and accountability. • Demonstrated sense of urgency based on business demands. • Excellent customer service: written and verbal communication skills • Ability to build effective relationships with business partners. • Ability to work independently with minimal supervision. • Ability to work in a team environment. • Process Excellence and Continuous Improvement mindset • Lean Six Sigma preferred. • SAP experience preferred. • Credit risk experience preferred. • Experience within the Pharmaceutical industry a plus.