Learning Experience Team Lead at Wintrust Financial Corporation in Rosemont, Illinois

Job Description:

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)


• Competitive pay and discretionary or incentive bonus eligible


• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few


• Family-friendly work hours


• With 175+ community bank locations, we offer opportunities to grow and develop in your career


• Promote from within culture

Why join this team?

• We have a culture that encourages an entrepreneurial spirit


• We offer multiple opportunities for development and upward mobility

Job Description Summary

The Learning Experience Team Leader works with the Leadership Development Director, the Learning and Development Leadership team (SMC) and HR Leadership to delivery impactful training solutions for both new and existing employees. Additionally, this position has advanced experience with facilitation methodology, team coaching and skills development. They use these skills to maximize learning resources and deliver an exceptional Learner Experience with every interaction.

Desired Candidate Profile

The Learning Experience Team Leader has worked within financial services & learning for an extended period and possesses a detailed understanding of learning strategy, policy, navigation, tools and process. Advanced education in Human Resources or related educational field is beneficial to fully understand the scope of training needs vs. business needs vs individual development needs. Individuals who possess excellent leadership competencies and team coaching skills will excel in the Learning Experience Team Leader position.

What You’ll Do

• Leads a team that facilitates learning experiences for all levels in classroom and virtual formats


• Coaches the facilitation team on technique and industry-leading best practices.


• Communicates clearly and expressively and is easily understood, makes concise points, and displays appropriate level of energy


• Brings the learning to life by helping the learner connect the concepts/skills to their roles


• Supports evaluation and measurement of programs and implements improvements as needed


• Supports team toward achieving department goals and priorities


• Consults and liaises with other members of the L&D & HR organization


• Hybrid work environment-three days in-office, two days remote.

Qualifications:

• 3+ years of experience in virtual and in-person facilitation roles in corporate L&D, education, or professional settings


• 3+ years of experience leading and mentoring L&D facilitation teams


• Strong time management skills; ability to multi-task, flex, think on your feet and perform effectively under time constraints


• Advocate for personal development that maintains field relevance and future interests and applications


• Problem solving and decision-making skills


• Working proficiency with Outlook, Word, Excel PowerPoint, TEAMS and high learning agility for new and emerging technologies

Professional Experience & Competencies:

• Bachelor’s Degree or related L&D experience preferred.


• Thorough understanding of most facilitation techniques & tools.


• Ability to moderate large groups both live and virtually.


• Ability to provide facilitation feedback and coaching to elevate the learning experience. 

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

#LI-HYBRID

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.