Event Specialist at Redstone Federal Credit Union in Huntsville, Alabama

Job Description:

Job Description Summary

Works with Event Coordinator to coordinate and oversee Credit Union events and seminars. Provides backup support for external booth presence at sponsored/community events. Utilizes all available resources to plan events and provide the best solutions to our members and the community. Promotes the Credit Union to maintain a positive relationship with the surrounding communities.

Job Description

Essential Duties and Responsibilities

• Assist with coordination of logistical and operational requirements of events/meetings held at RFCU Atrium by other organizations including but not limited to; providing guidance of capabilities of RFCU facility and on site catering, identifying appropriate meeting room space, facilitating AV needs, facilitating rental from vendors as required (flowers, linens, etc.), security, billing and facility support. For all other RFCU locations, in addition to these requirements coordinates on site facility usage by approved caterer.


• Coordinates and oversees Credit Union hosted employee events and seminars, hosted on site at RFCU location, including but not limited to; providing guidance of capabilities of RFCU facility and catering, identifying appropriate meeting room space, facilitating AV needs, facilitating rental from vendors as required (flowers, linens, etc.), security, and facility support.


• Supports event portion of Credit Union hosted community and member events and seminars hosted off site at an alternate venue as needed to include, but not limited to: coordination with venue event coordinator, catering, providing guidance of capabilities of venue to other RFCU Team members, communicating and ensuring availability of necessary AV needs, facility rentals from additional vendors as required (flowers, linens, etc.).


• Work with clients as well as Blue Roof staff to fulfill requests, with consideration to available resources validates invoicing prepared by Blue Roof with catering request to ensure accuracy of number as well as identification of third part billing.


• Utilize and record all meeting and catering detail in meeting room software and ensures that shared outlook calendar and meeting room calendar mirror information for room availability.


• Support and provide back-up for Community Relations Coordinator with booths, volunteers and community events.


• Serves as the back-up to the Chair of the RFCU Scholarship Committee


• Maintains relationships with external vendors to contribute to the success of Credit Union events (i.e. photographer, florist, musicians, promotional product companies, rental companies, etc.)


• Promotes the Credit Union by participating in community involvement and special events.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.


• Delivers friendly, caring service to internal and external members.


• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.


• Follow all physical and online security procedures and maintain strict confidentiality of all member information.


• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.


• Works scheduled hours and maintains punctuality.


• Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

An equivalent combination of education and experience may be considered.

Education Requirements

4 Year / Bachelors Degree In Business Administration, Marketing, Communications, or related field - Preferred

Experience Requirement

2 Years - Corporate catering and/or event planning - Required

Knowledge of the use and troubleshooting of audio /visual software / hardware - Required

SKILLS/ABILITIES

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.


• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.


• Resolve problems utilizing advanced knowledge and experience.


• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.


• Use correct English including spelling, grammar and punctuation.


• Operate computers and use business software and other standard office equipment.


• Understand and follow written and oral instructions.


• Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

Physical Demands Disclaimer

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.


• Using hands repetitively to handle, feel or operate computers and other standard office equipment.


• Reaching with hands and arms.


• Lifting and carrying up to 50 pounds.

WORK ENVIRONMENT

Work Environment Disclaimer

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

Works in both indoor and outdoor environments.

Work hours may include early mornings, evenings, nights, weekends or holidays.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

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