Senior Center Assistant at National Audubon Society in Cedar Hill, Texas

Deliver excellent customer service for front desk and visitor services.

Responsible for opening and closing tasks for each shift.

Assist Operations Manager with administrative tasks, including but not limited to, drafting, and maintaining written standard operating procedures and administrative checklists, managing retail inventory, shipping online gift shop orders, data entry, correspondence to donors and members.

Assist Operations Manager with revenue-producing activities, including gift shop, plant sales, facility rentals, memberships, hiking trail reservations, programs, and events.

Provide feeding care to DCAC animal ambassadors based on approved schedule and under guidance of DCAC staff.

Assist program staff with communications messaging through social media, newsletters, mass e-mails, online marketing, and onsite marketing.

Serve as the primary point of contact for individual and group volunteers; recruit, screen and interview volunteer applicants, gauging interest, and suitability; ensure ongoing engagement and communication with volunteers, including recognition and appreciation efforts; manage the volunteer database and track hours.

Greet and guide vendors and guests during rental and event set up, and administer and complete end of facility rental check list.

Assist with building and property needs as they arise, with light janitorial duties and light maintenance needs; maintain inventory of cleaning supplies and documentation of onsite chemicals.

Light trail maintenance as needed, including carrying out trash.

Train volunteers on front desk services.

Attend off-site community events as a representative of DCAC.

Promote equity, diversity, inclusion and belonging principles through all facets of Audubon’s work.

Other job-related duties as required.

High School Diploma or GED equivalent required (Associate degree preferred) and at least one year of demonstrated office experience required.  An equivalent combination of education and experience will also be considered.  

Must demonstrate ability to be reliable and punctual while able to multi-task in a fast-paced environment.

Excellent attention to detail, time-management and organizational skills, sound judgment under pressure.

Capacity to work easily and effectively with a wide range of people, build relationships, be diplomatic and exhibit sensitivity to and understanding of the dynamics of a complex organization.

Self-starter with a strong collaborative work ethic and ability to work independently while elevating the team and center.

Desire to work with diverse communities not typically engaged in conservation efforts.

Excellent verbal and written communication skills.

Demonstrated leadership with interpersonal skills, critical thinking skills, and a problem-solving attitude.

Experience and familiarity with natural history, outdoor education, and conservation a plus.

At least one year of customer service or retail sales experience preferred. Experience with retail inventory a plus.

Ability to lift 30 lbs., and to hike up to four miles on varying terrain with or without accommodation.

Must possess valid driver’s license and have access to reliable transportation.

A strong commitment to the mission, values, and programs of Dogwood Canyon Audubon Center and the National Audubon Society.

Basic computer knowledge with Shopify POS, Microsoft products, and Canva