REPRESENTATIVE ED REGISTRATION at Tower Health in West Reading, Pennsylvania

Job Description:

Job Summary



The Representative for ED Registration is responsible for valuing accurate arrival information and patient registration in the database. The Representative is also expected to collect copayments, providing excellent customer service, and complete other responsibilities in an accurate and timely manner as needed. The professional must remain calm and efficient as work is often performed in a fast-paced environment.


Full Time Day Position , hours are 7am -3:30pm with weekend and holiday rotation required


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Qualifications




Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

• Prefer Registration experience


• Customer service experience

• Analytical Skills


• Computer Skills to include use and navigation


• Customer Service Skills


• Detail Oriented


• Excellent Communications Skills


• Excellent Interpersonal Skills


• General Clerical Skills


• Good Reasoning Skills


• Keyboarding


• Listening Skills


• Microsoft Office Applications


• Multitasking


• Organizational Skills


• Problem Solving Skills


• Service Orientation


• Strategic Thinking