At Friedman's, we believe the Store Manager sets the tone for the store and is responsible for bringing Friedman's brand to life for our customers and Team Members. The Store Manager's leadership, presence and engagement is critical in supporting the execution of the store strategy to achieve performance goals and drive growth through all aspects of the store, including sales, merchandising, and talent development. In collaboration with the Store Leadership team, the Store Manager's goal is to develop, engage and inspire teams at every level, cultivating a high performing team that meets or exceeds goals. Leaning into the 3 circles and Friedman's Way, the Store Manager is accountable for team performance through ongoing teaching, coaching, and providing meaningful feedback to build capabilities.
Friedman's offers medical, dental, and vision plans, discretionary bonus, 401(k) match, life insurance, supplemental insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Long standing family-owned company atmosphere and positive culture. Salary Range is $120,000 - $180,000.
Essential Duties and Responsibilities
Ability to problem solve at a high level with solution-based critical thinking, and problem-solving mentality
Responsible for financial performance and meeting key operational metrics, including sales goal, shortage and margin rate
Develop sales and budget strategies using strategic thinking to maximize sales and profitability to forecast sales and labor distribution
Build a strategic vision and drive for results that lead to maximized sales and profitability.
Move the organization forward with a consistent commitment to meeting goals and objectives
Manage daily store operations to drive operational initiatives and ensure profitability
Strong emotional intelligence, resilience, communication, and the ability to influence Team Members
Hands on leadership to mentor and inspire a highly functioning and engaged team by continuously motivating and developing Team Members to meet the short and long-term needs of the business
Enhance FHI culture by engaging and inspiring through our Core Values of Lead, Connect, Grow, Serve and Care
Develop and/or ensure execution of processes, policies, and procedures to ensure a consistent customer experience and operational outcomes
Develop store key initiatives, communicate, and partner with relevant stakeholders
Ability to engage team to problem solve, improve processes, and take ownership
Regularly scheduled departmental walk to ensure a Grand Opening Ready experience for our customers and team
Ownership of safety culture and metrics for store
Education and/Experience
Preferred bachelor's degree in management and/or related degrees
Retail management experience at an equivalent sales volume store
Minimum 5 years Assistant Store Manager or equivalent level experience
Preferred experience managing a lumber yard, warehouse and/or sales teams
Demonstrated leadership through positions of increasing responsibility
Strong understanding of technology and software
Knowledge Skill and Abilities
Proven history of quickly and thoughtfully analyzing information and leveraging the team to facilitate successful execution and continuous improvement
Ability to lead, coach, develop and build a high performing team
Develop and maintain strong cross-functional relationships
Ability to successfully manage multiple projects and personnel in a fast-paced environment
Ability to multi-task and take on a large volume of work in a high growth environment
Excellent organizational and communication skills
Ability to follow through issues to resolution
Positive Mindset and Attitude
Excellent discretion, judgment, tact and diplomacy
Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Sonoma County. The Store Manager will work a retail schedule to command their store location during the highest traffic hours of the day and days of the week. Presence through varied shifts is necessary to ensure complete understanding of store operations from open to close.
Friedman's is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.