Publisher, Website Content at Federal Reserve Bank (FRB) in Cleveland, Ohio

Job Description:

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

We’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

Collaborates daily with a fast-paced team to distribute, publish, and optimize web content on the Banks internal and external web sites. Under the direction of a manager or supervisor completes basic to moderately complex web content updates and site maintenance.  Provides production support for users of websites and multi-media solutions.

Essential Accountabilities

• Manage a daily content publishing workflow to ensure the agreed upon publishing velocity is achieved.




• Liaise with writers and editors on the content to uphold publication standards and style guides.




• Analyze low to moderately complex customer business needs and implement solutions to increase web site traffic and business value.




• Create moderately complex content using web and search engine optimization (SEO) best practices with stakeholders and ensure accuracy.




• Provide ongoing low to moderately complex web site technical support to customers




• Incorporate security and other relevant Bank and system controls into web solutions




• Adhere to Bank and system web site user experience development methodologies and standards




• Performs other duties as assigned or requested.

Education and Experience

• Bachelor`s degree in digital strategy, technology, marketing or similar discipline


• No prior experience

Knowledge and Skills

• Acquire strong knowledge of site standards, regulations, procedures, modules, templates, and widgets


• Experience with Agile development methodologies


• Understanding of content marketing principles


• Experience with search engine optimization (SEO).


• Workflow and process-driven


• Analytical skills


• Excellent interpersonal skills


• Grammatically adept with solid verbal and written communication skills


• Ability to acquire working knowledge in applicable technologies such as CSS, HTML, SiteCore, Wrike, Hotjar, HubSpot, Google Analytics and other related technologies as needed.

Physical Demands and General Working Conditions

Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Communications/Public Relations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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