Pluss Software, part of the Fullsteam family of companies, is looking for an experienced IT Technician to join our team on-site in Columbia Falls, MT with the opportunity for some hybrid/remote work.
As a part of the Pluss Software IT support team, you will be responsible for the installation, troubleshooting, and support of both software and hardware solutions. You will also be responsible for managing both internal resources and customer systems. You will respond daily to new and diverse customer problems and requests and will be responsible for finding solutions to match their needs.
We have a fast-paced and demanding work environment and as an IT technician you will need to be self-motivated, creative and proactive. You should have good people skills as well as excellent problem solving skills. As you work closely with management, the operations team, product development, and the rest of the support staff, your ability to stay busy and on task and to demonstrate a strong work ethic will be important.
Primary Responsibilities:
? Install and troubleshoot Pluss Software LLC's software solutions
? Setup and deploy hardware solutions to customers
? Remote management, maintenance, and updates of deployed hardware and software solutions.
? Setup, maintain, and troubleshoot customer printing configurations
? Troubleshoot common network solutions.
? Setup and service payment processing solutions
Primary Qualifications:
? Extensive experience with modern Microsoft operating systems ( Windows 10+, Windows Server 2016+)
? Experience as an IT Technician or related work experience
? Experience with building, configuring, and troubleshooting PC computer hardware
? Strong diagnostic, troubleshooting, and problem solving skills
? Strong communication skills
? Strong organizational and time management skills
? Good knowledge of internet security and data privacy principles
? Good working knowledge of modern networking, TCP/IP communication, routing and internet communications.
Benefit Information:
Fullsteam and its Family of Companies offers a competitive wage as well the following benefits:
? Major Medical
? Dental
? Vision
? 401k with Company Match
? Paid Holidays
? Personal Time Off
? Employer Paid Short Term Disability & AD&D
? Other employee paid supplemental insurances offered
Physical demands and work environment:
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.
This position may offer remote work capability. The candidate would need to have a suitable work environment set up as their home office and be comfortable managing their own schedule in a non-corporate office environment.
EEOC & ADA Statement:
Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Final candidate must be able to pass a background check.