The Data Center Technician will be crucial in setting up new data center operations ("racking and stacking") and ensuring the optimal performance of existing facilities. This role involves extensive travel, potentially 80-90% of the time, across the United States to oversee the deployment and maintenance of our data center infrastructure. The ideal candidate will be highly adaptable, technically skilled, and ready to contribute to our mission in a fast-paced and dynamic environment.
What you'll do
Travel extensively across the United States to assist in the launch of new data centers, including equipment installation, configuration, and testing.
Perform maintenance and upgrades on existing data center equipment, ensuring high reliability and performance standards.
Monitor system performance, troubleshoot issues, and implement solutions to maintain and enhance data center operations.
Coordinate with local and remote teams to ensure smooth operations and timely completion of projects.
Maintain meticulous records of installations, maintenance, and repairs, adhering to company's standards and protocols.
Ensure compliance with safety, quality, and data center management best practices during all on-site activities.
Provide on-site technical support and guidance during critical incidents or outages as part of an on-call rotation.
Requirements:
Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
2+ years of experience in data center operations, with direct experience in hardware installation, maintenance, and troubleshooting.
Willingness and ability to travel extensively (80-90% of the time) across the United States.
Strong understanding of data center infrastructure, including networking, servers, and storage systems.
Excellent problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment.
Effective communication and collaboration skills, with a commitment to working as part of a national operations team.
Relevant technical certifications (e.g., CompTIA, Cisco) are highly regarded.