Blog Posts


How to Build Accessible and Inclusive Customer Experience: Best Practices for Employers


Your customers come from all walks of life. Some have disabilities. Some speak different languages. And others prefer different communication styles. If your customer experience isn’t accessible to everyone … 


You risk losing business and alienating a sig...

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Navigating Digital Accessibility in Clinical Trials for Individuals with Disabilities


Clinical trials have long played a vital role in advancing medical treatments, but for many individuals with disabilities, participating in these trials has been a significant challenge. This is not only due to physical barriers but also because traditional methods of data collection in clinical trials—such as in-person visits or paper-based questionnaires—can be difficult to navigate. However, the rise of digital solutions, particularly electronic Clinical Outcome Assessments (eCOA) and electronic Patient-Reported Outcomes (ePRO), has the potential to improve accessibility for individuals with disabilities, making it easier for them to contribute to vital research without leaving the comfort of their homes.

The Ro...

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Your Choice: Protecting Your Privacy or Raising Your Voice


People face tough decisions about sharing personal information. This is true for those with disabilities. Some want to keep their status private. Others wish to use their experience to raise awareness. Both choices are valid. This guide explores how to protect your privacy if you choose to keep your disability hidden. It also shows ways to get involved in your community and create a strong voice if you wish to speak out.

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