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Room Attendant - Full Time ~ Housekeeping at Sheraton Grand at Wild Horse Pass at Starwood Hotels and Resorts Worldwide Inc

Posted in Hospitality - Hotel about 1 month ago.

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Type: Full-Time
Location: Chandler, Arizona

Job Description:

Room Attendant - Full Time ~ Housekeeping at Sheraton Grand at Wild Horse Pass


Company

Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are proud of who we are and happy to share some of those details with you. We are relatively young company; however we have a history full of stories of growth, innovation, and triumph. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent. Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, element, Aloft, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts. We have a well thought-out business philosophy that has served us well in the past, and the future looks bright as our company improves and grows. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.



Location

The Sheraton Grand at Wild Horse Pass is a 500-room resort designed to be an authentic representation of the Gila River Indian Community’s heritage and culture. Conveniently located 11 miles from Phoenix Sky Harbor International Airport on the Gila River Indian Community, the resort offers guests a full recreational, cultural and inspirational experience. The architecture, art and legends of the Pima and Maricopa tribes are celebrated in every detail imaginable, indoors and out. Located in the Sonoran Desert on an expanse of rugged Arizona landscape where ancient vistas, mountains and roaming wild horses remain untouched, this unique resort includes 36-holes of championship Troon® Golf, Arizona’s only spa located on a Native American reservation, Forbes Four-Star Aji spa, featuring Native American-inspired treatments and Koli, an onsite equestrian center. A true destination resort, the Sheraton Grand at Wild Horse pass offers four restaurants including the signature restaurant Kai, meaning ‘Seed’ in Pima, which is the only AAA Five Diamond/Forbes Five Star dining experience in Arizona.. Guest can also enjoy the many swimming pools with cascading waterfalls, a waterslide designed after the ancient Casa Grande Ruins, or a boat cruise on the Gila River to nearby attractions.



Department

Housekeeping



Job Description

Room Attendant Hourly wage / Non-Exempt / Full Time Be a part of this incredibly important department and see why Sheraton is the world's gathering place. Housekeeping is a key component of Sheraton Grand at Wild Horse Pass' success. The Room Attendant's role is to maintain the cleanliness of the guest rooms and ensure the guests' expectations are exceeded. This individual will be responsible for cleaning both vacant and occupied guest rooms. Due to the frequent interaction with our guests, excellent English speaking communication skills are required. This individual must maintain an organized cart and will be responsible for ensuring linen and supply closets are neatly stocked. The most suitable candidate for this position will possess strong attention to detail and organizational skills. The ideal individual for this position should possess prior experience in housekeeping or laundry. Flexibility of schedule including days, evenings, weekends, and holidays necessary. Equal Opportunity Employer M/F/D/V If you currently work at a Starwood property and are interested in this opportunity, visit your Human Resources office today to obtain the transfer request form. Once completed, please apply through Starwood ONE and let your journey continue!



Requirements

POSITION PURPOSE Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 80% Clean and reset guest bedroom and bathroom areas according to established standards. 15% Organize and stock cleaning cart and organize linen closets on floors assigned. 5% Complete accurately, and in a timely manner, any assigned paperwork. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. • Assist other housekeeping employees in maintaining clean and organized work and public areas. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. •Working knowledge of applicable sanitation standards. Physical Demands •Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 50 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. •Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. •Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. •Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. •Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience No prior experience required. Prior hospitality experience desired. Licenses or Certificates Not Applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.




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