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Turndown Attendants at The Phoenician - Part Time at Starwood Hotels and Resorts Worldwide Inc

Posted in Hospitality - Hotel 30+ days ago.

This job brought to you by eQuest

Type: Part-Time
Location: Scottsdale, Arizona

Job Description:

Turndown Attendants at The Phoenician - Part Time


Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™ The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment withouth regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristics protected by law.


The Phoenician, a AAA Five Diamond Award Winner, offers 647 rooms including The Canyon Suites, an exclusive all-suite boutique experience which has earned the coveted Five-Star rating from Forbes Travel Guide – both are inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is situated at the base of Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; over 160,000 square feet of exceptional banquet space, and 9 unique dining experiences, including J&G Steakhouse, The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, where Contemporary Italian and regional classics abound.


Job Description

Turndown Attendants at The Phoenician Hourly Wage / Non-Exempt / Part Time Come join our Housekeeping family and experience the exceptional that defines The Phoenician! We are currently searching for committed, hard-working, and guest service oriented individuals to work within our Housekeeping Family. Our Turndown Attendants play an essential role in providing turndown service and other housekeeping support for our distinguished guests. Flexibility of schedule including days, evenings, weekends, and holidays required. Typically, these part-time shifts begin between 4pm-5pm. Prior hospitality experience strongly preferred. Strong English speaking skills are necessary due to the high guest visibility of this position. The Phoenician has a bus stop conveniently located at the end of our welcome drive. If you enjoy working with a wonderful group of family oriented team players who understand the importance of their work, please apply today! Apply now while you're thinking about it - please follow the on-line application instructions for this opportunity at If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.


Provide turndown service for guests. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 50% Provide turndown service to required guest rooms in accordance with established standards. 15% Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies. 15% Serve as runner to guest rooms to deliver items as requested by the guests. Assist in cart replenishing. 10% Maintain work area, tools and equipment in a clean, organized and safe condition. Answer Housekeeping phones. 5% Report any service discrepancies to the appropriate manager or supervisor and resolve where possible. 5% Report any safety or security discrepancies to the appropriate manager or supervisor. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to speak and understand the primary language(s) used in the workplace. • Requires good communication skills. • Must possess basic computational ability. • Must possess basic computer skills. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Must be able to lift up to 25 lbs. on a regular and continuing basis and frequently lift up to 50 lbs. • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. • Must be able to exert well-paced ability in limited space. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience No prior experience required. Prior hospitality experience desired. Licenses or Certificates Not Applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.