Learn and Earn Program at Rockland Trust

Posted in Other 6 days ago.

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Location: Rockland, Massachusetts

Job Description:

Learn and Earn Program

Rockland Trust's Learn and Earn Program prepares Massachusetts high school students for careers in business. Students selected into the program work full or part time in a paid retail position at the bank, while earning their bachelor's degree at New England College of Business and Finance. The typical length of the program is 4 years. Students must major in Finance, Accounting or Business Management.

Interested parties must complete this online application as well as submit the additional application components through email by April 24, 2017. For more information on additional application components, please email careers@rocklandtrust.com

Retail positions assist the Bank in meeting its goals of sales and service by providing the highest level of customer service through an ongoing commitment to improvement in knowledge, productivity, and job efficiency.

Under the supervision of the Branch Manager or Designee, retail positions are responsible for conducting financial transactions for bank customers; identifies and makes sales referrals, recommends digital channels, cross-sells bank services and products, and provides superior service in a highly professional manner.

Required Skills:
  • Demonstrate good verbal and written communication and computer skills.
  • Demonstrate sales and service oriented personality and maintain a professional appearance.
  • Applicants must have a genuine desire to work with customers in a caring and empathetic way, with a positive approach to interactions with customers and team members.
  • Position is responsible for providing excellent service to customers while supplying them with information on a variety of banking products that are suited to their individual needs.
  • Duties performed require a high level of accuracy in cash handling and an expectation for cross-selling and up-selling products.
  • Position requires constant customer contact.
  • Position must be able to discern customer needs and recommend most appropriate product or service.
  • Decisions are made under close scrutiny of immediate supervisor and may become more extensive as position gains in knowledge and experience.
  • Errors in judgment at this level may result in monetary losses to the Bank and/or a breach of bank policy.

Once hired, continued employment is dependent upon successful completion of Teller Training which includes an exam.

Working demands:
  • Normal office requirements with long periods of standing and continuous customer contact.
  • The willingness to work within a flexible six or seven day work week as customer needs dictate.
  • Must have the ability to lift and carry up to 50 pounds.

Required Experience:

Any student who is at least 18 years of age or older (as of August 28, 2017) and anticipating a high school diploma before August 1, 2017. Students must have reliable transportation to and from work.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Location: US-Massachusetts
Work Locations: Rockland Main Office Building 288 Union Street Rockland 02370
Job: Retail Branch
Organization: Retail
Schedule: Regular
Employee Status: Entry Level
Job Type: Full-time
Job Level: Day Job
Job Posting: Jan 3, 2017, 1:38:32 PM

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