Security Supervisor at the W Scottsdale at Starwood Hotels and Resorts Worldwide Inc
Posted in Police/Fire/Emergency 30+ days ago.
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Location: Scottsdale, Arizona
Security Supervisor at the W Scottsdale
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
The W Scottsdale is a destination, more than a hotel. It is where you go to escape from the routine and become a part of all that is NOW. It is not a mirage - our 230 room hotel is a perfect balance of luxury and comfort. Whether the guest is here for business or pleasure, you will contribute to their contemporary and luxurious experience. The W Scottsdale is a magical oasis in the heart of the city's sizzling entertainment and nightlife hotspot. Our Talent invites our guests behind the invisible velvet rope to deliver a sensory multiplex that allows guests to flirt with their emotional desires. A career with W is your passport out of the mundane and into the WOW. What are you waiting for?
Security Supervisor of the W Scottsdale Non-Exempt / Full Time The W Scottsdale's benefits for Full Time Talent will WOW you! The Security Supervisor will be responsible for the safety and security of the W Scottsdale, our Talent, and our Guests. The selected individual will be the role model and leader for the entire Security team. This critical role will support the Director of Security in the training and development of Security Talent, ensuring that they are well equipped to accomplish their goals. Ideal candidate will have prior supervisory experience within a Security, Loss Prevention, or Law Enforcement environment. Full service hotel property or multi-unit facility experience strongly preferred. Current CPR certification and First Aid training required. Strong computer skills specifically with Microsoft Office are necessary to ensure success. Ability to work a flexible schedule, including days, evenings, weekends, and holidays a necessity. If you have the experience we seek and you thoroughly enjoy the Security field, don’t let this one walk out the door – apply today! Equal Opportunity Employer M/F/D/V Flirt with the prospect of being on the inside at the W and apply today at www.starwood.jobs! If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.
POSITION PURPOSE Responsible for the safeguarding of hotel property, assets, guests, visitors, and employees. Give direction to security officers as needed on specific shifts. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 60% Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees safety and security in hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. 25% Check all alarm systems, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas. 15% Oversee safety/security officers on specified shifts, ensuring proper attire (designated hotel uniform), reporting to duty on time and proper coverage of hotel and grounds. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Assist in the compiling of records, reports, and statistics necessary for complete and accurate records, including the shift activity log, code book, and the daily shift summary. • Perform any special guest requests, making sure that they are properly executed. • Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Knowledge of hotel policy and fire safety procedures. • Ability to operate hand held two-way radio and knowledge of ten codes. • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency. • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel and outside the hotel on hotel grounds on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience Minimum of one year security related background required. Licenses or Certificates Ability to obtain and/or maintain any government required licenses, certificates or permits. Current CPR certification and First Aid training required. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.