Posted in Police/Fire/Emergency 8 days ago.
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Location: Chicago, Illinois
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
The Sheraton Grand Chicago puts you in the heart of downtown Chicago and offers breathtaking views of the river and lake. Directly on the riverfront, we are within walking distance of Navy Pier, Millennium Park and Michigan Avenue. We have 1218 beautifully appointed guestrooms, including our Towers Level and 33 elegant suites.
Act as Shift Lead for Security team. Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Knowledge of hotel policy and fire-safety procedures. • Ability to operate hand held two-way radio and knowledge of ten codes. • Must be able to stand and exert well-paced mobility for up to 6 hours in length. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency. • Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Education High school or equivalent education preferred. Experience Minimum of one year security related background required.