Posted in Other 30+ days ago.
Type: Full Time
DESCRIPTION
Job Scope
Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction.
Key Responsibilities
Record lane and Simulcast bid amounts and enter customer related data in computer system
Provide assistance to auctioneer with monitor operation, information verification and bid review
Process bills of sale as required
Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale
Observe all job related safety and health procedures
Perform other job related duties as assigned by supervisor
Change & Innovation
Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
Draws from a variety of sources and experiences to identify alternative solutions
Adapts in the face of ambiguity or uncertainty
Embraces changes affecting one s area
Customer Focus
Focuses on customer needs and preferences in delivering work product
Delivers impactful, timely solutions that are meaningful to the customer Follows up with customers to ensure problems are solved
Shares information and explains procedures in a way that is easy for others to understand
Adapts personal style and approach to quickly establish rapport while maintaining professional demeanor in all customer situations
Collaboration
Demonstrates we versus me thinking
Willingly provides assistance and support to others
Works cooperatively with people from diverse backgrounds
Addresses and resolves conflict directly and constructively
Builds a relationship network within and across departments
Drives Results
Plans appropriately for daily work and projects
Delivers consistently strong performance that co-workers can rely upon
Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
Recognizes when to escalate a problem to the next level and when to handle it individually
Negotiates/re-negotiates priorities and competing demands for one s time
Maintains a proper pace
Effective Communication
Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)
Listens actively and carefully to others opinions and ideas
Shares viewpoints openly and directly with others
Shares timely information with relevant parties
Develops Self and Others
Seeks opportunities to acquire new knowledge and skills
Shares own experience and expertise with others
Accepts feedback openly, without becoming defensive
Learns from experiences, including successes, setbacks, and/or resistance
QUALIFICATIONS
Education & Specialized Knowledge
High School Diploma or equivalent required
Effective communications, problem solving and organizational skills
Ability to remain focused and composed in fast paced sale day environment
6 months to 1 year clerical experience
Office and/or customer service work experience
Work Environment:
Moderate noise level. Frequent indirect exposure to
ABOUT COX AUTOMOTIVE
Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader , Dealer dot com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , Xtime and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit www.coxautoinc.com.
ORGANIZATION: Cox Automotive
PRIMARY LOCATION: US-NM-Albuquerque-3411 Broadway Blvd SE
EMPLOYEE STATUS: Regular
JOB LEVEL: Individual Contributor
SHIFT: Day Job
TRAVEL: No
SCHEDULE: Part-time
UNPOSTING DATE: Ongoing
|
Central New Mexico Community College (CNM) |
|
UPS |
|
UPS |