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Manheim New Mexico- Auto Auction Clerk-Upper Block (Data Entry) at Cox Corporate Services, Inc. in Albuquerque, New Mexico

Posted in Other 30+ days ago.

Type: Full Time

Job Description:


Job Scope

Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction.

Key Responsibilities

Record lane and Simulcast bid amounts and enter customer related data in computer system

Provide assistance to auctioneer with monitor operation, information verification and bid review

Process bills of sale as required

Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale

Observe all job related safety and health procedures

Perform other job related duties as assigned by supervisor

Change & Innovation

Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes

Draws from a variety of sources and experiences to identify alternative solutions

Adapts in the face of ambiguity or uncertainty

Embraces changes affecting one s area

Customer Focus

Focuses on customer needs and preferences in delivering work product

Delivers impactful, timely solutions that are meaningful to the customer Follows up with customers to ensure problems are solved

Shares information and explains procedures in a way that is easy for others to understand

Adapts personal style and approach to quickly establish rapport while maintaining professional demeanor in all customer situations


Demonstrates we versus me thinking

Willingly provides assistance and support to others

Works cooperatively with people from diverse backgrounds

Addresses and resolves conflict directly and constructively

Builds a relationship network within and across departments

Drives Results

Plans appropriately for daily work and projects

Delivers consistently strong performance that co-workers can rely upon

Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken

Recognizes when to escalate a problem to the next level and when to handle it individually

Negotiates/re-negotiates priorities and competing demands for one s time

Maintains a proper pace

Effective Communication

Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)

Listens actively and carefully to others opinions and ideas

Shares viewpoints openly and directly with others

Shares timely information with relevant parties

Develops Self and Others

Seeks opportunities to acquire new knowledge and skills

Shares own experience and expertise with others

Accepts feedback openly, without becoming defensive

Learns from experiences, including successes, setbacks, and/or resistance


Education & Specialized Knowledge

High School Diploma or equivalent required

Effective communications, problem solving and organizational skills

Ability to remain focused and composed in fast paced sale day environment

6 months to 1 year clerical experience

Office and/or customer service work experience

Work Environment:

Moderate noise level. Frequent indirect exposure to


Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader , Dealer dot com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , Xtime and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit

ORGANIZATION: Cox Automotive

PRIMARY LOCATION: US-NM-Albuquerque-3411 Broadway Blvd SE


JOB LEVEL: Individual Contributor

SHIFT: Day Job


SCHEDULE: Part-time


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