Account Supervisor, Brand at Ketchum

Posted in Public Relations 30+ days ago.

Type: Full-Time
Location: Washington, Washington DC

Job Description:

Ketchum’s Dallas office is looking to add an Account Supervisor to their dynamic agency. This is a tremendous opportunity to work on a high profile account, where your work is making a direct impact on our client’s success and helping achieve great results. Come work with a team that’s energized to deliver highly strategic, media savvy and results oriented work for their clients. Ketchum is an agency that’s committed to the development of its people, and we’ve created a culture where our people are energized to deliver highly creative and results-oriented work for clients.

Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management

Manage day-to-day account needs

Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients

Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs

Troubleshoot clients problems as they arise; seek senior management input whenever appropriate

Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities

Assist account team(s) in working effectively and in the best interest of client(s)

Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports

Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others

Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability

Access agency’s network of resources to deliver greatest value to clients

Work with account team(s) to build incremental business

Communicate account status to agency management regularly

Participate in new business programming and presentations

Any combination of education and experience providing the required skills and knowledge for

successful performance would qualify. Typical qualifications would be equivalent to:

Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
At least five years of public relations experience, including project management and one year of basic supervisory experience
Self-starter and decisive yet knows when to approach senior staff when needed
Experience counseling senior level clients
Demonstrate advanced understanding of emerging channels like social media, video, and content partnerships in relation to media mix
Experience working in interagency teams with multiple marketing partners
Successful track record of helping to build and present concepts/programs for clients and effectively executing programs
Ability to spot digital trends and insights and share with teams in order to mobilize develop and motivate