Posted in Consultant 30+ days ago.
This job brought to you by eQuest
Location: Flagstaff, Arizona
This role will be responsible for day to day oversight of the existing OMNI capabilities which currently makeup 6% of eCommerce sales. The role will monitor performance of existing and newly introduced OMNI capabilities. They will create visibility through metric scorecards which can be shared with stores, managers and district managers to drive accuracy and improved performance. Through monitoring of the products and providing visibility to the metrics, this role should improve utilization of the products, increase accuracy and adherence to SLAs and improve the overall customers experience contributing to an improved adoption.