vAuto Performance Consultant at Cox Automotive
Posted in Other 30+ days ago.
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Type: Full Time
Location: Temple, Texas
This is a pipeline requisition
Working remotely, the PERFORMANCE CONSULTANT is responsible for the retention of all assigned vAuto STOCKWAVE clients. This involves coaching all account users in directing best practices to support clients in the attainment of their vehicle purchase needs.
* Retain assigned client accounts in line with goals.
* Partner with client to coach/teach/train vehicle sourcing best practices.
* Build relationships with key users & decision maker.
* Where identified, partner with our Performance Managers on client engagements.
* Manage engagements across assigned client base in line with daily goals.
* Ensure effective set up and execution of key activities in the pre-launch process of new clients.
* Analyze client software utilization data to identify at risk scenarios and or other corrective actions.
* Proactively address at risk situations with client base.
* Schedule and manage calendar/client meeting invitations across client base.
* Maintain a solid working knowledge of all related product functionality.
* Effectively communicate product enhancements/changes as and when required.
* Harvest and upsell to current clients when and where applicable.
* Wow clients with exceptional customer service and support.
* Must possess a minimum of 5+ years retail automotive dealership experience/background in buying/management roles.
* Minimum of 3+ years of experience with direct responsibilities in sourcing and buying vehicles.
* Experience in working with software solutions advantageous.
* Must possess strong organizational skills.
* Must have excellent communication & interpersonal skills and have the ability to communicate at all levels.
* Must have excellent telephone manner & verbal presentation skills.
* Experience in webinar communications advantageous.
* Occasional travel for in-store engagements.
* Experience with SalesForce CRM would be advantageous.
* Must be computer literate (including Excel, Outlook & Word).
* Bachelor's degree in Business Management or similar preferred
ABOUT COX AUTOMOTIVE
Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader , Dealer.com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , VinSolutions , Xtime , incadea and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.
ORGANIZATION: Cox Automotive
PRIMARY LOCATION: US-TX-Dallas-13737 Noel Rd
OTHER LOCATIONS: 122 W John Carpenter Fwy,US,TX,Irving,75039-2090|7640 Towne Center Pkwy,US,NE,Papillion,68046-2141|10000 California St,US,NE,Omaha,68114|3411 Broadway Blvd SE,US,NM,Albuquerque,87105-0405|112 East Ave N,US,KS,Lyons,67554-1926|2240 N Rock Rd,US,KS,Wichita,67226|519 Richards Dr,US,KS,Manhattan,66502|250 N Washington,US,KS,Great Bend,67530-9063|2802 N Joplin St,US,KS,Pittsburg,66762-2567|144 N 7th St,US,KS,Salina,67401-2604|5700 Broadmoor St,US,KS,Mission,66202|106 W 5th Street,US,KS,Pratt,67124|1109 SW Wanamaker Road,US,KS,Topeka,66604|6405 Metcalf Ave,US,KS,Overland Park,66202|210 W 5th Ave,US,KS,Hutchinson,67501-4807|1636 N Rock Rd,US,KS,Derby,67037-3767|1109 College Dr,US,KS,Garden City,67846-4762|101 E 12th St,US,KS,El Dorado,67042-4359|322 N Main St,US,KS,McPherson,67460-4308|207 N Summit St,US,KS,Arkansas City,67005-2259|602 N State St,US,KS,Iola,66749-2204|102 W 11th St,US,KS,Coffeyville,67337-5902|140 W 8th St,US,KS,Junction City,66441-2461|417 Winward Dr,US,KS,Newton,67114-5424|11122 Kliesen St,US,KS,Dodge City,67801-7071|11636 E 51st St,US,OK,Tulsa,74146-6000|1000 Rock Creek Road,US,OK,Norman,73069-8527|9101 Frankhoma Rd,US,OK,Sapulpa,74066-8260|217 S MacArthur Blvd,US,OK,Oklahoma City,73128|7199 SE 29th St,US,OK,Midwest City,73110-6004|3318 S Broadway,US,OK,Edmond,73013|4464 W Plano Pkwy,US,TX,Plano,75093|10415 Morado Cir,US,TX,Austin,78759|5615 SW HK Dodgen Loop,US,TX,Temple,76502|614 CR 7200,US,TX,Lubbock,79423|12101 Trinity Blvd,US,TX,Euless,76040|485 Coates Dr,US,TX,El Paso,79932-1316|2042 Ackerman Rd,US,TX,San Antonio,78219-3016|1990 Post Oak Blvd,US,TX,Houston,77056-3847
EMPLOYEE STATUS: Regular
JOB LEVEL: Individual Contributor
SHIFT: Day Job
TRAVEL: Yes, 5 % of the Time
UNPOSTING DATE: Ongoing.