Compliance Specialist 3/7 - Austin, TX at LogistiCare
Posted in Compliance 30+ days ago.
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Type: Full Time
Location: Austin, Texas
The Compliance Specialist ensures contract fulfillment of insurance requirements, credentialing of sub-contractor vehicles and drivers. The Compliance Specialist is the primary contact for assigned Operations Centers in the support and completion of contractual credentialing obligations.
Key Responsibilities include, but are not limited to:
* Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, contract standards and guidelines, etc.
* Verifies provider documents and ensures that they meet contract requirements as well as scan and maintain documents in an electronic filing system.
* Establish and maintain good working relationship with LogistiCare employees,transportation providers and other stakeholders.
* Ensures accurate and timely data input.
* Maintains and manages data accounts in database.
* Proactively partners across all departments to manage the timely satisfaction of LogistiCare's obligations under all contract agreements.
* Make observations and recommendations for improvement to the Compliance Manager.
* Maintain strong working knowledge of LogistiCare operations and procedures.
* Perform other duties as assigned.
* Requires a High School Degree or GED Experience:
* 2-5 years customer service experience Skills:
* Must posses excellent written and verbal communication skills to facilitate effective communications and correspondence with internal and external management and clients
* Ability to handle multiple tasks and work well under pressure
* Ability to handle sensitive situations with tact and diplomacy
* Ability to read, interpret and apply laws, rules, regulations, policies and/or procedures
* Strong project management and organizational skills
* Must be proficient in Microsoft Word, Excel and Outlook
* Communication, Oral - Ability to communicate effectively with others using the spoken word
* Communication, Written - Ability to communicate in writing clearly and concisely
* Customer Oriented - Ability to take care of the customers' needs while following company procedures
* Decision Making - Ability to make critical decisions while following company procedures
* Interpersonal - Ability to get along well with a variety of personalities and individuals
* Organized - Possessing the trait of being organized or following a systematic method of performing a task Environmental and Working Conditions:
* Entire work time is conducted in an office setting. Physical and Mental Requirements:
* Must be able to understand and follow complex instructions.
* Ability to learn new software applications
We are an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled