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Operations, Client Service, Associate 2 (International Mutual Funds) at 2001 State Street Bank & Trust Co

Posted in Nonprofit - Social Services 30+ days ago.

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Type: Full-Time
Location: Kansas City, Missouri

Job Description:

State Street

Job Responsibilities

Perform assigned daily operations and processes including but not limited to:


  • Customized client activities and ad-hoc client requests as appropriate and in conjunction with Business Unit Client Service.

  • Account Administration including account openings billing set up tax reclaims/tax documentation market openings/exits/updates security registration/system access/ID administration and FAR set up

  • Calculates NAV and performs end of night tie out by reconciling final net assets and related data between NAV alert MCH and Navigator.

  • Disseminates NAV’s in an accurate and timely manner

  • May monitor and review daily work of Client Operations Specialist 1 or 2 to ensure accurate and timely calculation of Net Asset Value if required.  May perform the duties of Sr. Client Operations Specialist as needed.

  • Monitors day-to-day service delivery of Shared Service teams and CoEs for assigned accounts.

  • Online support for various client-facing applications set up training resolving data integrity issues assisting with new product rollouts.

  • Production of client-customized reporting; collection of data and production of customer report cards

  • Assist with data collection for risk/compliance reporting

  • Respond in a timely manner to inquiries from operational CoEs BU Shared Services and BU Client Service.

  • May monitor and review daily work of Client Support Specialist 2 to ensure accurate and timely execution.  May performs the duties of Senior Client Support Specialist as needed. 

  • Provides on the job training to new staff and assists new staff with attainment of understanding job responsibilities.

  • Elevates unresolved issues/problems to Senior Client Support Specialist.

  • Maintains appropriate documents required for fund audits.

  • Provides on the job training to new staff and assists new staff with attainment of understanding job responsibilities.

  • Remains familiar with back-up procedures when system applications and/or transmission problems arise.

  • During the course of normal day to day operation be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

  • Other duties as assigned.

Hours:  6 am – 3 pm, Monday through Friday, with an international holiday schedule

Qualifications


  • Bachelor’s degree with business related coursework or degree in Accounting or Finance preferred.   

  • Minimum 1 year of related custody and/ or fund accounting experience.

  • Strong computer competence (Microsoft applications: Excel Word etc.)

  • Accuracy and detail-orientated

  • Aptitude for math

  • Interpersonal and oral communication skills

  • Multitasking capability

  • Ability to work under pressure/deadlines driven environment