Navigation Medical Assistant - On-Call at Kaiser Permanente
Posted in Other 30+ days ago.
Location: Colorado Springs, Colorado
Description: Processes internal and external medical referrals; reviews referral for completeness and requests additional information as necessary; verifies member eligibility, refers to nurse for review and/or member/provider outreach. Maintains relationships with physicians, and members with regard to questions and problems with referrals, including keeping outside providers updated on pertinent information to process referrals. Manages external referrals and data for processing. Performs other duties as assigned by management.
Informs patients and providers of referral process and limitations, associated charges, appointments, and member responsibilities. Answers questions concerning eligibility, benefit coverage, referral policies and procedures, coordination of benefits and contracts.
License, Certification, Registration
Primary Location: Colorado,Colorado Springs,Colorado Springs Administrative Offices 1975 Resea Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tues, Wed, Thurs, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: SEIU - Local 105 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Navigation Team Travel: Yes, 5 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.