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Accounts Receivable Specialist at Hill-Rom

Posted in Other 30+ days ago.

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Type: Full Time
Location: St Paul, Minnesota

Job Description:

Hill-Rom is a $2.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.DescriptionJOB SUMMARY:

As the Accounts Receivable Specialist you will perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.

* Perform collections activities on all outstanding claims for assigned payers

* Understand and consistently contribute to team goals, as well as how they support greater organizational goals

* Enter and work all denials received from assigned payers within specified timeframe

* Create, submit, and follow through on appeals for assigned payers

* Research and reconcile credit balances on accounts

* Process corrected claims and/or rebills to assigned payers as needed

* Process adjustments following the established policy and procedures

* Document and follow up on explanations of benefits (EOBs)

* Identify and articulate trending payer issues and notify appropriate leaders in a timely manner

* Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders

* Ability to verify benefits and understand coverage criteria

* Demonstrate a basic understanding of the business model

* Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements

* Maintain regular, positive communication with colleagues, business partners, and stakeholders

* Other duties as assigned

* High school diploma or equivalent required

* AA or BA/BS degree preferred

* 3+ years of medical collections and/or billing


* Strong written, verbal, and interpersonal communications

* Strong attention to detail

* Ability to work independently, multi-task, and organize/prioritize workload

* Strong critical thinking and problem solving skills

* Ability to develop and maintain positive working relationships

* Proficiency with Microsoft Office Software required

* Billing database software experience preferred

Hill-Rom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity img height=1 width=1 border=0 src= /