Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
Actively participate in PSO learning collaborative. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
Clinical background required.
Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
Certification in Patient Safety (CPPS) required;
(If not already CPPS, must obtain certification within first year of hire)
(If not already CPHRM, must obtain certification within first year of hire.)
Bachelor’s Degree in Healthcare related field required.