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Subrogation Intake Coordinator at Superior Group

Posted in Other 12 days ago.

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Type: Full Time
Location: Montgomery, Alabama

Job Description:

Superior Group is looking for Subrogation Intake Coordinator for our Client located in Montgomery, AL.

The Subrogation Intake Coordinator is responsible for processing and correctly triaging all incoming documents based on critical thinking abilities and training received.
Incoming documents include correspondence, faxes, e-mail, website referrals from various sources including Medicaid Beneficiaries, Attorneys, Insurance Companies, Clients and Medicaid Beneficiaries’ Family Members
Process Intake referral leads from attorneys, insurance adjusters, personal representatives, stakeholders and medical providers.
Maintain a daily system of triaging and prioritizing all incoming documents and correspondence to timely and accurately move cases to the verification and case management workflow.
Identify documentation that requires escalation to other team members or management for new and current active cases, based on critical thinking applied to training received
Scan and link documents to case management system timely and accurately
Compile, analyze and make conclusions about information from multiple sources.
Prioritize case events according to established process and procedures while meeting, various internal and legal deadlines, and check processing.
Meet department objective standards for Document Review and Intake triaging and prioritization.
Ensures all processes meet HIPAA and Government security requirements with regards to sharing/storage/PHI (Personal Health Information)
Training responsibilities for other intake staff members limited to projects and specific tasks.
Responsible for cash posting to Maestro

Required Skills / Qualifications:

High School Diploma or GED
Minimum of 2 years’ experience working in a professional office environment.
Minimum of 2 years’ Experience in the insurance industry (casualty or health insurance) a Basic knowledge of Microsoft Word and Excel

Preferred Skills / Qualifications:

Associates degree
Minimum of 1 year experience in a professional environment if applicant has an associate’s degree.
Experience working in a Legal office.
Medicaid and Medicare knowledge.
Bilingual (Spanish & English).
To multi-task and prioritize effectively.
To interface with all levels of people both internally and externally in a professional manner.
To be careful and thorough about details
Average manual dexterity in use of a PC, phone, sorting, filing and other office machines.
To work proficiently with Microsoft Office, Word, and Excel
To work independently and with a team to meet business objectives
To maintain a high level of confidentiality and ethics.
To perform well in team environment, to achieve business goals.
To analyze information and use logic to address work-related issues and problems.
To sit for long periods of time.
Average manual dexterity work in use of a PC, phone, sorting, filing and other office machines.
To maintain a professional demeanor at all times
Primarily sedentary work in a general office environment
To communicate and exchange information

Additional Information:

Upon offer of employment, the individual will be subject to a background check and a drug screen.
To travel at least 10% of time based on business needs
To work extended hours for special business needs
Requires manual dexterity to use computer, telephone and peripherals
To comprehend and interpret documents and data
Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

Go Beyond.
EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.

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