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Operations Manager at TE Connectivity

Posted in Other 30+ days ago.

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Type: Full Time
Location: Mechanicsburg, Pennsylvania

Job Description:

Company Information

TE Connectivity Ltd., is a $13 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.


TE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer requirements or internal business objectives. They create integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers. They also focus resources on continuous improvement of the movement of materials through various production processes, and establish key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.

The candidate will manage business process improvement and standardization within the facility that is aligned across the Americas organization, i.e. packaging, license tags, complaint process, quality process, etc. and drive productivity improvements and process efficiencies for the organization. The candidate will ensure that the TE Operation Advantage Program (TEOA) is deployed and understood by all distribution center associates and used to manage all aspects of the distribution center to drive productivity and process improvements.



* Manage the activity of the DC operations team to achieve prescribed objectives. Develop and maintain a productive work team by hiring, training and professional development. Apply sound communication and motivation techniques, create programs to supervise, counsel and discipline subordinates. Monitor an appropriate performance evaluation system for recommending promotions, wage increases, bonuses and terminations.

* Monitor DC Workload levels and take necessary actions to require overtime, add temp labor or reduce hours as necessary to meet prescribed productivity and service goals.

* Lead TEOA efforts within the facility and act as liaison with business unit customers, stakeholders, and TE senior leaders.

* Direct the activity of the distribution center operations team to achieve prescribed objectives. Develop and maintain a productive work team by creating programs for hiring, training and development.

* Ensure the necessary warehouse information systems are used to meet company objectives and facilitate the efficient operations of the warehouse. Provide direction to the local IT team and corporate systems to enable productivity, quality and cost improvements through improved systems. Remain knowledgeable regarding changes in hardware and software technology.

* Assist in the establishment of customer satisfaction standards and communicate these standards to all personnel. Work with Inventory Planning in resolution of customer order and inventory discrepancies.

* Supervise and insure proper levels of pallets, packaging supplies and other operational items are ordered as needed.

* Facilitate coordination of bin audit cycles to be performed and help maintain physical inventory exemption.

* Develop and maintain physical procedures and standard work for all functional areas of DC.

* Directly participate in the progress of SWDC for achieving/maintaining all TEOA star levels.

* Ensures the implementation and maintenance of the requirements of ISO 9001:2008 and TL9000 (5.0) certifications.

* Develop suitable programs for maintaining company standards of sanitation, maintenance, security, emergency action, housekeeping and safety.


* Undergraduate degree in Business, Supply Chain, and/or Engineering, Master's degree preferrred

* Self-motivated with the ability to make decisions with minimal supervision.

* Demonstrated personal leadership of DC teams, demonstrating organizational and management skills, and achieving quality results through team interaction and effective cross-group collaboration.

* Strong problem solving capabilities and the ability to analyze data and use critical thinking to reach logical conclusions and decisions; results oriented; relies on fact-based logic for decision-making.

* Ability to influence senior management through well formulated presentations and discussions.

* A detailed understanding of business processes and the ability to institute/influence change management as needed.

* Strong communication skills and the ability to build cohesive teams to meet demand is required with the ability to lead, direct, change, and manage.

* Business acumen, oral, analytical, and written communication skills.

* Analytical skills and proven computer skills in Microsoft suite - Excel, Powerpoint, Word.

* Experience with lean manufacturing/six sigma tools is preferred.


* Motivating Others

* Building Effective Teams

* Managing and Measuring Work

* Values: Integrity, Accountability,Teamwork, Innovation

* SET : Strategy, Execution, Talent (for managers)

As an Equal Opportunity Employer, TE Connectivity does not discriminate because of Race, Religion, Color, Age, Gender, Marital Status, Sexual Orientation, Gender Identity, National Origin, Physical or Mental Disability, or Protected Veteran Status, or any other categories protected by law.

Individuals with disabilities, who require a reasonable accommodation to complete this application and/or to participate in any part of the employee selection process, should contact us via e-mail at or by phone (610) 893-9333.