Posted in Insurance 30+ days ago.
Location: Troy, Michigan
PROCTOR FINANCIAL, INC
Title: Loss Draft Associate
Department: Servicing Solutions
Reports to: Loss Drafts Manager
B&B Job Code: ADM I
B&B Job Dept. Code: PRGMSPCL
Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjustors, and agents quickly and accurately. This requires 50% of the associate’s time spent in a call center environment. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The associate must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis.
· Attendance/Quality/Production must meet or exceed PFI standards
SKILLS AND ABILITIES:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Proctor Financial provides
equal employment opportunities (EEO) to all employees and applicants for
employment without regard to religion, race, color, national origin, age, sex,
height, weight, sexual orientation, gender identity, marital status, or status
as a protected veteran, among other things, or status as a qualified individual
with disability or any other category protected under applicable federal and