Operations Specialist at McMaster-Carr
Posted in Other 30+ days ago.
Location: ROBBINSVILLE, New Jersey
McMaster-Carr Supply Company
This is a position for people who embrace learning. Satisfying the demands of our customers requires collaboration, skilled communication, resourcefulness, and creativity. Good customer service arises from understanding our customers’ needs and our role in the marketplace, not rigid scripts for conversations or standard policies.
Our colleagues in this role must maintain keen attention to detail and provide thoughtful solutions with efficiency.
During the course of the day, functions of this position may include:
Answering product or order inquiries from our customers
Responding to email correspondence in a timely manner
Liaising with suppliers to satisfy customer needs
Researching new business opportunities for marketing efforts
Demonstrated professional or educational achievement
College degree preferred
Since our start, 117 years ago, McMaster-Carr has worked to provide its customers with reliable, convenient service. Our organization is made up of professionals from a diverse background of educational and professional experiences, most of whom have not worked in the industrial supply field but thrive in our dynamic setting.
You will work in an achievement-based environment where success is recognized and rewarded. Over time, successful colleagues will develop a broad understanding of our business and engage in increasingly challenging work as we adapt to things like advancing technologies for customers.
McMaster-Carr offers a generous wage and benefits package including company-paid medical, dental, and vision benefits; 100% tuition reimbursement; profit-sharing; a company-funded retirement plan; and the work-life balance of a 40-hour work week.
We want to support your achievement, so we invest significant time in your development. You’ll spend two weeks learning about our industry, our company principles, and our approach to work so that you understand your role in our company. You’ll then practice how to arrive at convenient solutions for our customers, which will set the stage for your career growth.
You can learn more about us at www.mcmaster.com/careers or submit your resume to firstname.lastname@example.org.
EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity