Retail Sales Manager - New Haven, CT at Bank of America

Posted in Sales 11 days ago.

Type: Full time
Location: New Haven, Connecticut

Job Description:

Job Description:

Advise potential borrowers regarding appropriate loan programs and the loan process. Engage in loan origination activities that include calling on Realtors, Builders, Affinity partners or other B2B business partners in the community. Participate in community or trade events for the purpose of promoting the Company. Quoting rates, programs and taking loan applications, and conducting loan support activities that encompass the point of sale. In addition, recruits, hires, coaches, counsels subordinate sales people and monitor sales activities within their sales team. Responsible for conducting training for any new hire or existing hires in both skills development and product training. Prepares and participates in Realtor/Builder functions including open houses and conventions. Monitor and analyze financial profitability; product penetration, opportunity and market share capture. Manage expense controls, draw management, pricing exceptions, pricing, and bonus reports. Work with ROCs, ROMs, quality control units, and other support units to enhance profitability, production and quality control. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.

Required Skills:
  • Must have a minimum of 12-18 months mortgage selling experience. Experience of self sourced business
  • Demonstrated ability to coach others
  • Ability to work as part of a team, lead and influence teammates on mortgage business priorities
  • Professional and effective interpersonal skills
  • Strong computer skills including a fundamental understanding of standard office applications
  • Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
  • Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
  • Ability to analyze and comprehend complex financial data and provide financial alternatives.
  • Demonstrated ability to navigate successfully in a highly complex and matrix environment

Desired Skills:
  • Banking Center experience as a manager or senior seller
  • Proven sales track record
  • Other financial services sales experience
  • Experience with self-sourcing

1st shift (United States of America)

Hours Per Week:

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