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Genesys Developer at Indotronix International Corporation

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Hartford, Connecticut

Job Description:

Position Details & Requirements:

###Job Title: Genesys Developer
###Location: Hartford, CT, United States
###Duration: 10 months

  • Genesys Contact Center Implementation - Minimum 8 years of experience in Genesys Contact Center Framework.

  • Hands on experience in Composer development for Eservices routing i.e Interaction Process/business processes, workflows, Interaction Queues and workbins

  • Subject matter expertise on eServices Routing development with Intelligent Workload Distribution(iWD) Solution.

  • Expertise on Genesys E-services Architecture/component configurations involved for e-services routing

  • Hands on experience in Genesys Rules System - Rule development tool, packaging, deployment and GRAT.

  • Hands on Experience in iWD Manager Tool.

  • Knowledge on SQL server Databases, concepts and SQL queries.

  • Effective communication skills.