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IT Project Manager at First American

Posted in Other 10 days ago.

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Type: Full Time
Location: Santa Ana, California

Job Description:


First American Title's Mortgage Solutions division is a member of the First American Financial Corporation (NYSE: FAF) family of companies. First American traces its history to 1889 and was named one of FORTUNE's 100 Best Companies to Work For in 2016 and 2017. The Mortgage Solutions division provides title insurance settlement services, signing services, portfolio analytics, retention and acquisition services; property valuations; and default solutions for the mortgage banking industry. In fact, Mortgage Solutions works with a multitude of people across the entire origination, servicing and default continuum, and has helped close millions of real estate transactions nationwide. For more information, visit



* Responsible for managing projects and subprojects / work efforts, typically of medium to large size and complexity

* Developing project deliverables including project plans, schedules, and status reports

* Facilitating meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related documentation

* Conducting risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget

* Managing project budgets including developing project cost estimates and forecasting

* Participating in the creation and execution of project work plans and revise as appropriate to meet changing needs and requirements

* Managing the integration of vendor tasks and tracks and review vendor deliverables

* Managing day-to-day operational aspects of a project and scope

* Managing day-to-day operational aspects of a project and scope


* Use skills as an independent, seasoned, experienced professional with a full understanding of industry practices and established policies and procedures

* Troubleshoot a wide variety of complex problems and identify solutions within broad application and functional expertise

* Detect and resolve situations that may cause risk to the project and its completion

* Manage a projects ranging from $250K to $3MM, typically lasting 6 months or less

* May concurrently lead 2-3 medium projects or is track lead for 1-2 large projects


* Provide input to and achieve set objectives

* Negotiate, persuade, and gain consensus from implementation team and/or management on assigned objective since errors could cause project delays and/or missed project deadlines

* Work under general supervision of more experienced team members.

* Actively contribute to the results of a team and work towards achieving team goals and objectives

* Use expertise of more senior level team members and leverages additional resources to confirm solution or explore customized applications as a solution

* Assign duties, responsibilities, and scope of authority to project personnel


* 8 years of experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)

* 4- 8 years of experience with Microsoft Project and PPM Tools

* 4 - 8 years or more with Title insurance/Mortgage acumen and IT experience

* An understanding of various IT delivery methodologies (RUP, ITIL, Agile, Waterfall)

* Leadership skills to inspire coworkers to attain goals and pursue excellence

* Detail-oriented, high organization and planning skills

* Strong analytical skills as well as ability to work independently and within a team environment

* Professional communication is a must to communicate project status to team and business owners throughout the duration of the assignment and to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project

* Ability to self-start and be versatile in a dynamic environment

* Strong problem solving skills

* Listen to others and accept input from team members

* Manage day-to-day operational aspects of a project and scope

* Listen to others and accept input from team members

* Strong leadership skills with an ability to build team cohesiveness to achieve results


* BS/BA preferred or equivalent experience.


* Typically have 4 - 8 years of directly related experience.


* PMP Certificate Required

* CSM (Certified Scrum Master) Preferred

* Information Technology Infrastructure Library (ITIL) Certification preferred

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

First American invests in its employee s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out

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