Posted in Other 30+ days ago.
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Type: Full Time
Location: Alexandria, Virginia
The Account Sales Consultant increases branch growth through up-selling and cross-selling all lines of service to existing customers. The ASC also builds customer loyalty and reports service issues to the Service Manager. This position reports to the Regional Sales Manager.
- Under the direction of the General Manager, up-sell and cross-sell all lines of service to existing customers within the branch territory. Obtain service agreement renewals. Continually meet or exceed sales quotas and expectations.
- Proactively identify, solicit and motivate targeted customers using a variety of methods such as route ride-alongs, telemarketing, lead qualifying and presenting proposals. Maintain daily call summaries and accurately fill out sales paperwork.
- Follow-up the management of assigned customers.
- Actively participate in promotions, contests, meetings and training.
- Follow company Sales/Service policies and procedures.
- Present in appearance and comportment, a professional image. Build customer relationships and loyalty, communicate openly, educate customers, and report customer issues to the Service Department promptly.
- Safely operate a vehicle on each trip, following all applicable laws and company policy.
- Attend/work trade shows and marketing events as required.
- Monitor and report competitive activity.
- Follow written and verbal instructions. Perform other tasks as directed by supervision.
- May work with and support other sales/service personnel or functions as required by supervision.
- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as strong time management skills.
- 5 years pertinent experience.
- Proficient computer skills in Microsoft Office.
- Have a valid drivers license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
- Recognize colors, sizes and types of product. Count, add and subtract accurately.
- Excellent interpersonal skills and ability to work successfully in a team environment.
- College degree or equivalent, or a combination of both.
- Qualified to hold a driver's license.