Posted in Other 30+ days ago.
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Type: Full Time
Location: Carmel, Indiana
The Lending Services Rep II is responsible for Administrative functions in the Business Services department. Expectations include, but are not limited to, top quality work through adherence to established Policies and Procedures while handling assigned tasks in a high-volume atmosphere with quick turn around and Tier 1 Customer Service for both internal and external customers.
Essential Duties and Responsibilities:
Receive, Review, Respond and maneuver emails from customers
Input Temporary Increases for smaller lines of credit
Processing of Applications and secure uploading of documents
Handling daily Mail
Process address changes, account changes, line terminations
Processing dealer account activations and ensuring all UCC information legally accurate.
Process reports, such as merging of two reports to obtain information as needed
Handling of confidential personal and business information with discretion
Special projects as assigned
Job Knowledge, Skills and Abilities:
Proficient in Microsoft office, with an emphasis on Excel
Written and oral communication skills
Excellent customer service attitude/skills.
Education and Experience:
Associates degree preferred (but not required).
HS Diploma or equivalent required.
Industry knowledge or experience equivalent.
Customer service experience (at least 1 year).
ABOUT COX AUTOMOTIVE
Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader , Dealer.com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , VinSolutions , Xtime , incadea and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
ORGANIZATION: Cox Automotive
PRIMARY LOCATION: US-IN-Carmel-11799 N College Ave
EMPLOYEE STATUS: Regular
JOB LEVEL: Individual Contributor
SHIFT: Day Job
UNPOSTING DATE: Ongoing.