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Sales- Home Improvement - Lakewood at Sears, Roebuck and Co.

Posted in Other 30+ days ago.

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Type: Part Time
Location: Lakewood, Colorado

Job Description:

Jobs in this category are responsible for: selling and servicing customers within one or more departments including Home Improvement, Lawn and Garden, Tools, Sporting Goods; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.

Responsibilities/Skills/Experience Requirements
Takes ownership for enhancing the customer experience Partners with selling and sales support associates to provide superior customer service (i.e., assist customers, answer phones) Leverages technology in order to facilitate the customer experience Completes customer transactions accurately and efficiently at point-of-sale Executes consistent operational and selling processes (i.e., credit application process, ratchet repair program) Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) Educates customers on our Satisfaction Guaranteed return policy; Assists in resolving customer issues Assists with merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours Adheres to merchandise protection standards Uses basic internet navigation to access and print information/reports Performs other duties as assigned Basic reading, arithmetic, writing and oral communication skills Basic internet navigation

Job Function: Sales

Payroll Location: 01071: Sears Westland Ctr CO

Store/Unit: 01071

Sears Req Type: Hourly

Equal Opportunity Employer / Disability / Vet.