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Sales Associate Home Appliances (Lakewood) at Sears, Roebuck and Co.

Posted in Other 30+ days ago.

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Type: Part Time
Location: Lakewood, Colorado

Job Description:

The Consultative Sales Associate is responsible for enhancing the experience of members and driving profitable sales of Home Appliance area by providing proactive consultative sales assistance and support to the member, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.

Responsibilities/Skills/Experience Requirements
Takes ownership for enhancing the customer experience Partners with selling and sales support associates to provide superior customer service (i.e., assist customers, answer phones) Leverages technology in order to facilitate the customer experience Completes customer transactions accurately and efficiently at point-of-sale Executes consistent operational and selling processes (i.e., credit application process, ratchet repair program) Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) Educates customers on our Satisfaction Guaranteed return policy; Assists in resolving customer issues Assists with merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours Adheres to merchandise protection standards Uses basic internet navigation to access and print information/reports Performs other duties as assigned Basic reading, arithmetic, writing and oral communication skills Basic internet navigation

Job Function: Sales

Payroll Location: 01071: Sears Westland Ctr CO

Store/Unit: 01071

Sears Req Type: Hourly

Equal Opportunity Employer / Disability / Vet.