Posted in Other 30+ days ago.
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Type: Full Time
Location: Baton Rouge, Louisiana
JOB DESCRIPTION SUMMARY
As a Branch Manager, you will ensure safe, efficient and superior customer experiences with Climate Control s equipment and services by following company procedures and leading others to do likewise. In addition you will be the main contact for the support office and all employees (if any) will report to this position.
DUTIES & RESPONSIBILITIES
Primary responsibility is to meet and exceed revenue goal for personal territory.
Secondary focus is to support other Sales Engineers through training, planning and follow up to ensure the Profit center is meeting and exceeding its revenue goals.
Service Responsibilities: Manage service technicians. Provide and/ or schedule training and participate in ride-a-longs on a regular basis to ensure customers are receiving the highest level of service and to provide recommendations for improvement (either to the technician or to the company). Manage and review daily schedule.
Daily profit center operations responsibilities including Maintaining a safe, secure warehouse and office. This includes monitoring access and maintaining a system where all doors are locked and secured when employees are away from the premises. Also, keeping the facility clean and safe in accordance with company standards as well as managing (minimizing) utility costs. Ensuring that all contracts (and related information) is received by support office CSR s within 24 hours of delivery or pick up and that the information is high quality and meets company standards for accuracy and completeness.
Fleet Management: Keeping track of all assets including and performing scheduled inventory reconciliations. Minimizing down equipment by ordering necessary repair parts. Maintaining a ready to rent fleet by managing this process. Communicate with Regional Manager for inventory needs based on activity and revenue goals. Identify underutilized equipment for sale or transfer.
Vehicles: Manage company vehicles through weekly inspections. Maintain cleanliness and proper operation. Take action to repair vehicles that do not meet company standards for safety, operation or appearance.
Management of all PC staff: This includes weekly scheduling, goal setting and planning as well as conducting performance and compensation reviews in coordination with Regional Manager.
At least four years previous sales and/ or management experience.
Customer service experience required.
Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required.
Must have excellent oral and written communication skills, along with effective supervisory skills.
Able to lift, bend, stoop, squat, reach, crouch and kneel.
Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products.
GEAR UP FOR AN EXCITING CAREER!