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Direct Mail Business Analytics Consultant at Yoh

Posted in Other 14 days ago.

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Type: Full Time
Location: Mount Laurel, New Jersey

Job Description:

BUSINESS ANALYTICS PROJECT MANAGER needed for a Permenant opportunity with Yoh's client located in MOUNT LAUREN NJ


* Manage projects while maintaining favorable client satisfaction score

* Apply hands-on skills to project planning

* Analyze and develop projects that solve difficult business issues

* Implement a process-based approach to meeting organizational & client objectives

* Manage & lead in the development and support of name and address data quality process initiatives for the client

* Maintaining current processes and developing new ones as necessary to better support the needs of the client

* Design custom data export processes based on customer (both internal and external) requirements with tight deadlines and attention to detail

* Monitor and improve existing data export processes to ensure system stability and reliability

* Consult with BAC and the Product/ Technology & Client Services teams to better understand client requirements and develop solutions to solve business problems

* Define and manage scope and expectations for the project

* Define and monitor each team member's role and function, and coordinate all team activities throughout the life-cycle of a project

* Provides direction and mentoring to project team

* Effectively provides consultative recommendations at the management level to the client

* Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations

* Supports business development & analytical efforts by pursuing new opportunities

* During the execution of a project, the BAC analyzes data, and identifies trends and inefficiencies to prevent problems from arising

* Providing roadmaps and periodic recommendations to senior management are common functions of the role, as is the creation and implementation of mitigation and contingency plans that advocate for the client

* Other tasks required of the BAC can include but are not limited to: facilitating meetings; building positive relationships with clients, vendors and management; tracking documentation and data collection, conducting presentations if required, and managing and working Jira cases


* Responsible for guiding the successful implementation of non-routine and complex business solutions ensuring high quality and timely delivery within budget to the customer's satisfaction.

* This role will analyze business needs to help ensure GrayHair's solution meets the customer's objectives by combining industry best practices and product knowledge.

* Effectively applies GrayHair's methodologies and policies while adhering to contractual obligations, thereby minimizing GrayHair's risk and exposure.

* Minimum 5 years Data Processing experience (Data conversion, ETL, Importing, Exporting, Segmentation)

* Strong MS-SQL Server skills (SSIS,SQL Scripts, SQL Queries, SQL Stored Procedures)

* 8-10 years prior project team leadership or management experience.

* Demonstrated ability to follow solid project management principles.

* Comfortable working in a matrix management environment.

* Strong communication skills to deal with internal stakeholders, customers, and vendors.

* Product, technology or industry expertise relevant to the portfolio



* Direct Mail processing experience (CASS, Presort, NCOA, USPS DMM, Mail.dat)

* Experience on configuring data services jobs to optimize batch cleansing, specifically CASS and NCOA processes.

* Knowledge of postal regulations and mail piece design helpful

* Knowledge of custom address data processing through Merge/Purge, Parsing/Formatting, CASS, NCOA, proprietary address tools on ad hoc basis to support sales process and customer needs

* Knowledge of Business Object ACE, Presort,




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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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