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Consultative Sales, Fine Jewelry - 1146 at Sears, Roebuck and Co.

Posted in Other 15 days ago.

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Type: Part Time
Location: Memphis, Tennessee

Job Description:

The Fine Jewelry Consultative Sales Associate is responsible for enhancing the experience of customers and driving sales by providing proactive consultative sales assistance and support to customers, setting the department to new plan-o-grams, maintaining merchandise standards, facilitating efficient flow of merchandise, ensuring the department is ready all day and maintaining price and inventory integrity.

Responsibilities/Skills/Experience Requirements
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices
and guidelines to identify customer needs and provide appropriate solutions
Meets or exceeds associate performance standards consistently
Maintains current knowledge of Fine Jewelry merchandise lines, product features, benefits and availability to respond to customer
Understands website navigation and proactively leverages technology in order to facilitate the customer experience
Processes customer transactions in the Point of Sale system, including sales, returns, and exchanges in according with authorized
Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities
Partners with other selling and sales support associates and cashiers to provide superior customer service
Sets and maintains sales floor to national merchandising and presentation standards
Performs promotional ad setup and take down without error or omission
Performs accurate count updates and inventory adjustments
Prints, sorts and sets non-promotional, promotional and seasonal signing as designated by the Softlines Assistant Store Coach
Utilizes pull-list and fill-floor processes to replenish sales floor
Adheres to merchandise protection standards
Performs other duties as assigned

Basic reading, arithmetic, and writing and oral communication skills
Basic Internet navigation skills

Sales experience
Knowledge of offered products and services

16 years of age or older

Job Function: Sales

Payroll Location: 01146: Sears Cordova Memphis Germantw

Store/Unit: 01146

Sears Req Type: Hourly

Equal Opportunity Employer / Disability / Vet.

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