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SMB Inside Representative at Symantec

Posted in Other 12 days ago.

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Type: Full Time
Location: Plano, Texas

Job Description:

The Small Business Inside Sales Representative (SMB ISR) is responsible for developing highly qualified sales opportunities and working them through the sales funnel within a specific partner defined territory. The ISR will work with businesses with less than 250 employees by working with with Channel Partners to identify and qualify potential opportunities and work them to close. This position requires aggressive identification and qualification of new business opportunities/prospects through cold calling, email, web and offline based initiatives. This key and integral role directly impacts the ongoing success of Symantec and provides career development and opportunity within the company.

Business Objectives of the Role:

* Meet or exceed monthly & quarterly new business and new customer acquisition targets

* Drive revenue and market share within a defined territory

* Work to enable partners to extend reach, drive adoption, & displace competitors within the SMB market

* Develop and maintain strong rep to rep relationships within key channel partners to expand the Symantec reach within businesses with less than 250 employees

Position Responsibilities:

* Prospect and perform lead generation campaigns leveraging marketing and the partner community to drive pipeline and revenue

* Build & Maintain a robust sales pipeline through the execution of Sales Campaigns & Plays through assigned channel partners

* Develop and execute against a comprehensive territory plan within an assigned region

* Manage and own individual pipeline of opportunities, closed/won revenue, in line with assigned metrics and targets

* Responsible for accurate and timely revenue forecasting and updates

* Maintain an average of 50 calls/day with minimum 2.5 hours talk time
* Job Requirements:

* Cold calling experience in B2B or B2C lead generating environments

* Proven success in building and maintaining successful relationships with prospective and existing customers

* Proven track record of success (consistently achieve/overachieve quota)

* Experience utilizing CRM Systems (preferably, accessing and using Social Selling platforms such as LinkedIn, SFA tools, and MS Office tools

* An understanding of security, networking and technology solutions

* Ability to learn quickly and think analytically

* Active listening skills

* Excellent communication skills are required, both written and oral

* Work experience should include a 1+ years of outbound business-to-business phone marketing and/or sales experience (or combination of work experience and education)

* BS or BA in a technical or business discipline or equivalent experience

* Creative problem-solving and strong interpersonal skills

* Self-Motivated and persistent

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Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

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