Advanced Tech Support Specialist at Cognizant
Posted in Information Technology 9 days ago.
This job brought to you by eQuest
Location: Farmington Hills, Michigan
● BA/BS degree preferred with a strong academic record (In lieu of degree, 2-3 years’ relevant work experience).
● A proven track record of delivering on deadlines and KPI's
● Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
● Demonstrated creative problem-solving approach and strong analytical skills.
● Proven ability to balance multiple priorities and strong attention to detail.
● Ability to build and maintain effective customer relationships.
● Ability to interface with different internal and external teams to get things done.
● Strong team player and creative thinker.
● Client-facing experience using all modes of communications (email, chat, phone, video conference) is required.
Preferred / Desire Qualifications:
● Current Google AdWords certified would be a unique differentiator.
● Solid understanding of key programs including Google AdWords.
● Agency experience is an advantage.
● Basic hands-on knowledge in Internet products and technologies is a plus.
● Previous Digital Advertising experience.