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Supply Chain Coordinator at Hub City Terminals

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Oak Brook, Illinois

Job Description:

JOB SUMMARY: The Supply Chain Coordinator role is responsible for IM dray service and costs in a geographic territory. Aligned with Hub Planning territories, through daily communication the Supply Chain Coordinator will own and manage carrier relationships as it relates to their service execution (on-time performance), equipment management, event compliance, tender acceptance and communication. Supply Chain Coordinator will work hand and hand with Intermodal Planning on service recovery as well as Account Management to communicate any service delays. This role ensures that our customers service requirements are met by our dray carriers and any exceptions are identified and communicated proactively.


  • Build, manage and maintain relationships with assigned carriers to ensure daily execution of tendered freight

  • Communicate Hub goals and initiatives with assigned carrier base to ensure alignment of service and communication requirements

  • Understand customer and facility needs so that the Company adheres to a high standard of on-time drayage performance

  • Trace pickups / deliveries while on the street and ensure proactive communication of any transit delays

  • Manage carrier performance scorecards to drive improvements in areas such as on-time performance, communication, event timeliness, and tender acceptance.

  • Initiate and manage carrier corrective action plans to address consistent carrier shortfalls

  • Manage daily and weekly carrier capacity commitments and communicate available capacity for load recoveries and market opportunities for growth

  • Proactive communication with Account Management and Intermodal Planning to eliminate controllable service exceptions and accessorial costs

  • Own service recovery by proactively identifying loads in jeopardy using carriers alternate capacity solutions to ensure exceptional service to the customer

  • Identify opportunities for appointment adjustments and coordinate with Network Optimization to maximize carrier utilization and on-time service

  • Various other special projects and responsibilities as assigned


  • Bachelor's degree is preferred but not required

  • Two or more years of operations experience, in the truckload or intermodal segment, is preferred but not required

  • Excellent oral and written communication skills, organizational skills and analytic ability

  • Must possess leadership skills and have the ability to communicate effectively with all levels of personnel, customers and vendors

  • Proficient with Outlook, MS office suite of programs

  • Must be able to work with other internal and external groups to achieve personal and company goals

  • Must be a self-starter and highly motivated individual

  • Ability to operate effectively with minimal supervision


Hub Group provides the opportunity to participate in a variety of outstanding benefits. In addition to a business casual office atmosphere, the company offers the following benefit programs:

  • 401(k) plan with company match

  • 3 Medical Plans

  • Dental and Vision plans

  • Company paid basic life/AD&D insurance

  • Supplemental life/AD&D insurance

  • Company paid short term disability

  • Voluntary short term disability

  • Company paid long term disability

  • Voluntary term life, critical illness and accident insurance policies

  • Flexible spending accounts (FSA)

  • Health savings account (HSA)

  • Scholarship award

  • Paid Time Off (PTO)

  • Holiday Pay

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including but not limited to race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, non-job related handicap or disability or veteran status. Hub Group is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to or call (630) 795-2164 and let us know the nature of your request and your contact information.


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.