Posted in General Business 30+ days ago.
This job brought to you by eQuest
Location: Auburn, Alabama
Join us as we "DRIVE PAYMENTS AT THE SPEED OF CHANGE".
At ACI Worldwide, we are ACHIEVERS, COLLABORATORS, INNOVATORS. We come together from across the GLOBE with a singular goal - to POWER global commerce with our INNOVATIVE technology solutions.
ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers, and 21 of the world's 25 largest banks. We have a definitive vision of how electronic payment systems will look in the future and we have the knowledge, scale and resources to deliver it. As a Bilingual Consumer Support Representative in Auburn, AL you too can help us drive payments at the speed of change.
Do you have a passion for interacting with customers? Are you looking for a new position where you can apply your excellent customer service skills? Do you want to be a part of a company that promotes growth, casual dress environment and offers an excellent benefits package including; medical, dental, vision, 401k, PTO and tuition assistance? Than this may be the opportunity you've been waiting for!
No Nights or Weekends! The hours for this position are 10:00am-7:00pm CST Monday-Friday with opportunities for an earlier shift based on availability and performance.
Essential Duties and Responsibilities:
The Consumer Support Rep assists customers by answering calls and processing payments for the IRS, state governments, colleges/universities, and utility companies. They ensure payments are processed accurately and timely and researches any payments not posted correctly.
Minimum Requirements Needed:
Position will be posted for 5 business days or until the position is filled.
ACI Worldwide is an AA/EEO employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.