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Principal Human Factors Engineer at Flex

Posted in Design 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Hollis, New Hampshire

Job Description:

Flex is a leading sketch-to-scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live Smarter™, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. For more information please visit our careers page at


  • Industry: Electrical / Electronic Manufacturing

  • Type: Public Company


  • Headquarters: 2 Changi South Lane, Singapore, 486123

  • Company Size: 10,001+ employees

  • Website:

Job Description

Farm, a Flex company, has over 45 years of experience providing award-winning development services for medical, life sciences, and consumer healthcare companies. Our talented researchers, designers, and engineers work in a highly collaborative environment on innovative products designed to improve people’s lives. At Farm, you’ll learn from bright, like-minded individuals excited to tackle the world’s healthcare technology challenges.

Located in Southern New Hampshire, our employees have the best of both city and country living with a convenient drive to Boston, the ocean, and the mountains. We attract talent from all over the world and offer competitive salaries and benefits.

The Principal Human Factors Engineer based in Hollis, New Hampshire will be responsible for research and usability activities for product solutions of complex scope. Project involvement ranges from early generative research to human factors activities throughout the product development process. The Principal Human Factors Engineer is also directly involved with the design, development, and execution of research protocols.

We are looking for someone who demonstrates:

  • Intense collaboration

  • Passionate customer focus

  • Thoughtful, fast, disciplined execution

  • Tenacious commitment to continuous improvement

  • Relentless drive to win

Here is a glimpse of what you’ll do…

  • Undertakes user research, such as ethnography in healthcare or consumer settings, focus groups, preference tests, and usability tests (both formative and summative).

  • Develops research materials, such as protocols, scripts, and data collection instruments. Analyzes research data and produces deliverables suitable for Human Factors/Usability Engineering files.

  • Implements a variety of user-centered design methods, such as workflow analysis and personas.

  • Optimizes user interface design by integrating usability and ergonomics.

  • Works on interdisciplinary teams with designers and engineers to analyze and evaluate data, conducts HF evaluations, and generates concepts, product specifications, and usability goals.

  • Manages outside suppliers for participant recruiting and research facilities, language translation, etc.

  • Authors documentation compliant to relevant standards for client device development programs.

  • Provides accurate, well-defined, and articulate verbal and written presentations to clients.

  •  Interacts with the user interface, engineering, operations, business development, and quality disciplines to develop good processes, close working relationships, and successful products.

  • Has contact with clients regarding deliverables and general project communications.

  • Supports business development efforts by attending prospect meetings and contributing to proposals.

  • Has knowledge of, and is compliant with the site’s Quality Management System requirements. Implements site’s procedures and associated templates for Human Factors and Usability Engineering.

Here is some of what you’ll need (required)…

  • Typically requires a Bachelor’s degree in human factors, usability, engineering psychology, and/or research from an accredited school or equivalent experience and training.

  • 10+ years of full-time work experience or a combination of education and relevant work experience

  • Sufficient maturity to interact with Project Managers in a cooperative and productive manner with little supervision from the VP of Research & Usability.

  • Expertise in a range of user-centered design methods.

  • Highly developed interpersonal and communication skills.

  • Project management experience would be a great bonus.

Here are a few examples of what you’ll get for the great work you provide…

  • Full range of medical benefits, dental, vision

  • Life Insurance

  • Matching 401K

  • PTO

  • Employee discounts at local retailers

Job Category

Design, Process & Technology Engineering

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

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