Practice Specialist (Genetics Lab Quality) at Kaiser Permanente

Posted in Other 15 days ago.

Type: Standard
Location: San Jose, California

Job Description:
Recognized content expert in area relevant to the work of the Dept. Oversees project work & staff on work related to area of expertise. Responsible for providing relevant content expertise to project leads & staff in support of project work. Builds & maintains key relationships w/ clients & departmental staff as appropriate. Acts as thought partner to project Mrgs & provides expert advice on specific area of expertise. Provides leadership for the delivery high of quality & cost-effective consulting srvs/products to issues of key organizational importance.

Essential Functions:
  • Effectively leads project team on work related to specific area of expertise. Provides leadership for the design, development, & implementation of projects related to their area of expertise. Manages the work of all project participants, including outside consultants & other Dept staff, when used. Serves as a content expert for responsible area of expertise.
  • Provides assistance & advice to others in support of project work. May provide expert consultation to multiple projects at any given time. Effectively interfaces w/ clients to reach mutually acceptable agreements around project scope, objectives, deliverables, timeframes & outcomes. Effectively facilitates interactions w/ clients & stakeholders to achieve desired outcomes.
  • Provides leadership & direction in accordance w/ the overall strategic direction of the Dept & organization. Develops clear project plan that allows teams to achieve desired outcomes. Monitors plan on an ongoing basis & proactively adjusts, as necessary, to resolve barriers &/or issues. Oversees work to ensure high quality deliverables & adherence to timeframes & budget (when applicable).
  • Proactively identifies links between specialty work & broader organizational priorities & goals. Identifies areas where specialty expertise may enhance work of Dept. Effectively recognizes opportunities to enhance project work &/or achieve desired objectives by collaborating w/ staff outside their area of expertise & acts accordingly. Contributes to a team environment that encourages collaboration, supports receiving & providing feedback & encourages participation from all levels of staff.
  • Adapts Mgmt style as appropriate to meet needs of a particular situation or team resulting in optimal performance. Actively provides feedback to staff in support of individual staff development. Encourages staff participation in non-project related activities that support culture & values of the Dept & individual development. Models behavior that staff wants to emulate. Communicates in a manner that is proactive, timely, influential, persuasive & effective resulting in mutually acceptable agreements. Ensures that all communications produced under his/her direction are timely & of high quality.
  • Participates in the development & Mgmt of Dept staff through coaching, providing & encouraging feedback, consistent application of Dept policies & procedures, conducting project based performance reviews, & other departmental activities. Participates in development of staff through the sharing of new techniques & problem solving approaches specific to their area of expertise. Participates in the development & implementation of Dept-wide activities that support the culture & values of the Dept.
  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate & change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

    Basic Qualifications:
  • Minimum five (5) years of experience in field of expertise required by department.
  • Bachelor's degree in business administration, economics, operations research, public health, health administration or other related
    field OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
    License, Certification, Registration
  • N/A.

    Additional Requirements:
  • Demonstrated expertise in a field of relevant to the work of the department.
  • Demonstrated ability to determine the key business issues and develop appropriate action plans from multi-disciplinary perspectives.
  • Demonstrated ability to lead professionals through influence and collaboration. Knowledge of computer applications and knowledge of data systems.
  • Proven leadership skills in a matrix management environment that includes influencing, efficiency, collaboration, candor, and openness with a focus on results orientation.
  • Demonstrated ability to work with various partners including Medical Group and/or Labor Partners.
  • Demonstrated understanding and general knowledge of healthcare industry and health policy trends.
  • Must be able to work in a Labor/Management Partnership environment.

    Preferred Qualifications:
  • Experience in managing project staff including administration of departmental policies and guidelines, project based performance reviews and coaching.
  • Kaiser Permanente knowledge preferred.

    Additional Preferred Qualifications:
  • CLS or limited license (CG or MB) required.
  • Quality background required. Lean/6-sigma preferred.

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